NOBLE PETER ULYSSES EULAFLEE
Community Association & Property Management Professional
Rio Lobo, Texas | (555) 867-5309 | noble.eulaflee@example.com | LinkedIn.com/in/noblepueulaflee
Experienced property management professional with approximately 20 years of experience in community operations, facilities management, property maintenance and association management. Background includes working with homeowners, boards of directors, vendors and onsite employees. Experienced in handling day-to-day property operations, maintenance issues, resident concerns, budgets, inspections and vendor relationships. Strong communicator who is able to work with different personalities and resolve problems as they arise. Knowledgeable about HOA operations, facilities, preventative maintenance, board meetings and community standards. Looking to continue growing within the community association management industry.
•Community Association Management
•HOA Operations
•Property Management
•Board Relations
•Facilities Management
•Preventative Maintenance
•Vendor Management
•Contract Administration
•Budget Preparation
•Resident Relations
•Property Inspections
•Covenant Enforcement
•Work Order Management
•Staff Supervision
•Customer Service
•Emergency Response
•Capital Projects
•Building Operations
•Landscaping & Grounds
•Microsoft Office
Professional Certifications
Certified Manager of Community Associations (CMCA®)
Community Association Managers International Certification Board (CAMICB)
M-100: The Essentials of Community Association Management
Community Associations Institute (CAI)
TRUEHAVEN COMMUNITY MANAGEMENT
Portfolio Manager
July 2022 – Present
Appanoose, Texas
Manage a portfolio of homeowners associations and work with board members to make sure communities are being operated according to their governing documents and company procedures.
- Manage the daily operations of multiple homeowners associations.
- Serve as the main point of contact for board members and homeowners.
- Attend monthly and quarterly board meetings and prepare management reports.
- Work with vendors for landscaping, pool service, maintenance, gates and other community needs.
- Obtain bids and proposals for projects and present information to the board.
- Review invoices and work with accounting on questions involving association expenses.
- Assist boards with annual budgets and monitor expenses throughout the year.
- Conduct property inspections and follow up on covenant violations.
- Respond to homeowner questions, complaints and maintenance concerns.
- Coordinate with attorneys when collections or deed restriction issues need additional attention.
- Help boards understand association policies and procedures.
- Review vendor contracts and make sure work is being completed.
- Coordinate annual meetings, elections and board meetings.
- Handle emergency issues involving gates, irrigation, common areas and community facilities.
- Work with internal departments to make sure homeowner requests are handled.
- Maintain association records and prepare information requested by board members.
LONESTAR ASSOCIATION PARTNERS
Association Manager
April 2019 – June 2022
Tombstone, Texas
Responsible for managing several residential community associations and supporting their boards of directors.
- Managed assigned homeowners associations and communicated regularly with board members.
- Prepared board packets and attended board meetings.
- Completed community inspections and sent violation notices when needed.
- Answered homeowner calls and emails regarding community issues.
- Assisted with budgets and reviewed monthly financial statements.
- Worked with vendors and contractors on maintenance and repair projects.
- Requested proposals for landscaping, fencing, roofing, pool and common-area projects.
- Followed up with contractors to make sure projects were completed.
- Coordinated community meetings and annual elections.
- Assisted homeowners with architectural requests and community guidelines.
- Worked with accounting on invoices, delinquency questions and budget issues.
- Maintained association files and board records.
- Responded to after-hours emergencies when necessary.
- Assisted senior managers with special projects and difficult homeowner issues.
FRONTIER RESIDENTIAL SERVICES
Facilities Director
January 2015 – February 2019
Silverado, Texas
Promoted to Facilities Director after serving as Facilities Manager. Responsible for overseeing maintenance and facility operations for several residential properties and community amenities.
- Supervised maintenance personnel and outside vendors.
- Managed preventative maintenance schedules for buildings and equipment.
- Oversaw repairs involving HVAC, plumbing, electrical, roofing and common areas.
- Worked with contractors to obtain proposals for larger repair projects.
- Reviewed work orders and assigned work to maintenance employees.
- Conducted property inspections and identified maintenance concerns.
- Helped prepare annual maintenance and capital improvement budgets.
- Monitored vendor performance and followed up on incomplete work.
- Assisted with emergency response for water leaks, power outages and building issues.
- Maintained records for inspections, repairs and equipment.
- Coordinated access for vendors and contractors.
- Worked with property managers on resident concerns involving facilities.
- Participated in renovation and improvement projects.
- Assisted with safety inspections and property readiness.
FRONTIER RESIDENTIAL SERVICES
Facilities Manager
September 2010 – December 2014
Silverado, Texas
Promoted internally to Facilities Director in January 2015.
- Managed daily maintenance activities for residential properties.
- Supervised maintenance technicians and assigned work orders.
- Completed routine property and building inspections.
- Coordinated repairs with outside vendors when necessary.
- Maintained preventative maintenance schedules.
- Responded to resident maintenance concerns.
- Ordered maintenance supplies and tracked inventory.
- Assisted with HVAC, plumbing, electrical and general building repairs.
- Worked with management to prepare properties for inspections.
- Helped coordinate apartment turns and common-area repairs.
- Maintained maintenance records and vendor information.
- Participated in the on-call rotation for property emergencies.
- Assisted with landscaping, pool and grounds-related issues.
PREMIER COMMUNITY RESIDENTIAL
Onsite Property Manager
June 2006 – March 2010
Rio Lobo, Texas
Responsible for the daily operation of a residential property and providing service to residents.
- Managed daily property operations and resident requests.
- Collected rent and followed up on delinquent accounts.
- Prepared reports for regional management.
- Conducted property inspections.
- Coordinated maintenance requests with the maintenance team.
- Worked with vendors for property services and repairs.
- Assisted with leasing and resident move-ins.
- Handled resident complaints and worked to resolve problems.
- Maintained resident files and property records.
- Assisted with property budgets and invoice processing.
- Walked vacant units and common areas.
- Helped coordinate resident events.
- Responded to property emergencies as needed.
- Worked with maintenance to make sure the property was clean and ready for residents.
Bachelor of Business Administration (BBA)
San Venganza University — San Venganza, Texas
Microsoft Word | Microsoft Excel | Microsoft Outlook | Zendesk | Salesforce | RecruitBPM | Property Management Software | Work Order Systems | Online Resident Portals | Vendor Management Systems
- Community Association Management Training
- Fair Housing Training
- Facilities & Preventative Maintenance Training
- Vendor Management and Contract Administration
- Leadership and Supervisory Training
- OSHA Workplace Safety Training
EXAMPLE RESUME — FOR EDUCATIONAL AND DEMONSTRATION PURPOSES ONLY. Noble Peter Ulysses EulaFlee, all employers, educational institutions, communities, locations and employment information contained in this résumé are fictional and were created exclusively to demonstrate résumé and ATS analysis. © InfluenceOfYour7 / Sublime Personnel.